Iconery has a 100% guarantee on our products, so if you don't love your item for any reason*, you can return it within 14 days after you have received your shipment. You can initiate the return process by contacting us at email@example.com within 7 days of receiving your jewelry. Please return the item in its original packaging. The item must be returned in un-used, un-worn condition in the original packaging.
Shipping your item: Iconery pays for return shipping if you want store credit. We recommend you purchase tracking for your return.
Getting your refund: If you want a refund, we will credit it back to your method of purchase once we receive the item. We will send an email when your refund has been processed. If you choose to return your piece, you will be refunded to your original payment method less the shipping cost (our standard shipping rate is $7.95).
Iconery offers exchanges for damage issues within 7 days after you have received the product. Undamaged items being returned to Iconery for exchange must be mailed to and received by Iconery before the replacement piece is mailed to the customer. Initiate the exchange process by emailing firstname.lastname@example.org.
*Personalized items and 3rd party promoted sales such as PolyDeals are final sale and items cannot be returned or exchanged.
Please note, there are no returns or exchanges on international orders.
To determine your wrist size, wrap a sewing tape measure around the part of your wrist that you plan to wear the cuff. It should fit snug, but not tight. If you don’t have a sewing tape measure, use a piece of string or strip of paper instead, and mark where one end of the string or paper overlaps the other. Then measure that length with a ruler.
The thickness of a cuff can affect the circumference you prefer to wear. Thinner cuffs can be worn ¼” smaller in circumference, as they take up less space on your wrist.
The cuff’s opening should be about 1 inch.
If you have a ring that fits the finger you want sized, match it to one of the circles on this sizing tool to find your U.S. ring size.
You can also wrap a piece of string or strip of paper snugly, though not tightly, at the base of your finger, slightly below the middle knuckle. Mark where the string or paper meets and measure the length with a ruler, in millimeters. Look at the chart under "Inside Circumference" for your U.S. ring size.
Keep in mind: