FAQs - ICONERY

FAQs

Ordering

Each piece Iconery jewelry is made-to-order, so please allow 2-3 weeks to receive your purchase. Personalized or engraved jewelry takes a bit longer.

We accept changes or cancellations up to 4 hours after the order is placed. Please have your order number ready and email us at hi@iconery.com.

Shipping

Iconery offers free USPS priority shipping and tracking to all addresses in the United States, including P.O. Boxes. Learn more about our Free Shipping.

Returns

We have extreme pride in what we do, so Iconery has a 100% guarantee on our products. If you received the wrong item, it was damaged in transit, or you don’t love it when you open the box, you can initiate the return process by contacting us at hi@iconery.com. We accept returns within 14 days of delivery.

Learn more details about our Hassle-Free Returns.

International Customers

Iconery ships internationally. Your estimated shipping costs will be calculated at checkout.  All purchases are final.

Diamonds and Gemstones

All diamonds and gemstones at Iconery jewelry are certified as conflict-free.

Gold

What does “gold filled” mean?
A gold filled piece is made from a sheet of gold that is layered on top of another metal, so that the gold is “filled” by the metal it surrounds. The gold sheet is bonded mechanically to the inside metal through heat and pressure. At Iconery, the inside metal is always sterling silver. By the Federal Trade Commission’s definition, the sheet of gold must be at least 1/20 (5%) of the total item weight.

Gold filled items differ from gold plated by the amount of gold covering the base metal. While gold filled pieces must be 1/20 the total item weight, gold plated has no regulated or required amount. The process of bonding also differs; gold plated jewelry uses electroplating to adhere the gold alloy to the base metal rather than heat and pressure.

What does "vermeil" mean?
Vermeil (pronounced ver-may) is gold-covered jewelry with sterling silver as the inside metal. The gold sheet may be coated (electrolysis) or plated (mechanically) to the silver. Vermeil is also regulated by the FTC and must have a minimum gold thickness of 2.5 microns. At Iconery, the gold sheet is bonded to the sterling silver through electrolysis (electricity + acid bath).

What do the different gold karats mean?
Pure gold is a soft metal, so almost all gold jewelry is made of gold alloy in order to increase durability. A lower karat gold means less gold in proportion to alloy, but it also means the gold is stronger than a higher gold karat. The highest karat gold is 24, which is completely pure and also the softest.

  • 10 karat gold is 10 parts gold and 14 parts alloy
  • 14 karat gold is 14 parts gold and 10 parts alloy
  • 18 karat gold is 18 parts gold and 6 parts alloy
  • 24 karat gold is 24 parts gold and 0 parts alloy
Size Guide

Cuffs

To determine your wrist size, wrap a sewing tape measure around the part of your wrist that you plan to wear the cuff. It should fit snug, but not tight. If you don’t have a sewing tape measure, use a piece of string or strip of paper instead, and mark where one end of the string or paper overlaps the other. Then measure that length with a ruler.

The thickness of a cuff can affect the circumference you prefer to wear. Thinner cuffs can be worn ¼” smaller in circumference, as they take up less space on your wrist.

The cuff’s opening should be about 1 inch.

Rings

If you have a ring that fits the finger you want sized, match it to one of the circles on this sizing tool to find your U.S. ring size.

You can also wrap a piece of string or strip of paper snugly, though not tightly, at the base of your finger, slightly below the middle knuckle. Mark where the string or paper meets and measure the length with a ruler, in millimeters. Look at the chart under "Inside Circumference" for your U.S. ring size.

Keep in mind: